Privacy Policy
Plotune is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
Overview
At Plotune, we prioritize your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our software, services, and website. This policy applies to all users, including those using the Lite, Pro, or Enterprise editions of Plotune.
We are committed to compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Kişisel Verilerin Korunması Kanunu (KVKK) in Turkey.
Data We Collect
We collect the following types of information:
- Account Information: Name, email address, username, and other details you provide during registration.
- Payment Information: Billing details for Pro and Enterprise licenses, processed securely by our payment partners.
- Usage Data: Anonymous telemetry data about how you interact with Plotune to improve performance and functionality.
- Support Communications: Information you provide when contacting our support team.
- Device Information: IP address, browser type, operating system, and other technical details for analytics and security.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies from the following third-party providers to understand site usage and measure marketing performance:
- PostHog: a web analytics platform we use to understand how visitors use plotune.net, including page views and on-site behavior.
- LinkedIn Insight Tag: used to measure the performance of our LinkedIn advertising campaigns and build remarketing audiences. If you are a LinkedIn member, this may be linked to your LinkedIn account in accordance with LinkedIn's own privacy policy.
You can control or disable cookies through your browser settings. LinkedIn members can also manage ad-related data use through their LinkedIn account settings.
How We Use Your Data
We use your information to:
- Provide and maintain Plotune services, including account management and extension functionality.
- Process payments and send transactional communications.
- Respond to support requests and inquiries.
- Analyze anonymous usage patterns to enhance user experience and software performance.
- Send newsletters or updates if you opt-in (you can unsubscribe at any time).
- Ensure security and prevent fraud.
Telemetry Data
Plotune collects anonymous telemetry data to understand how our software is used and to identify areas for improvement. This data includes metrics like feature usage, performance statistics, and error reports, but does not include personally identifiable information.
You can opt-out of telemetry data collection through your account settings. Disabling telemetry does not affect your ability to use Plotune.
Note: Telemetry data is anonymized and cannot be linked to individual users.
Data Sharing
Plotune does not share or sell your personal information with third parties, except in the following cases:
- With your explicit consent.
- With trusted service providers (e.g., payment processors) who operate under strict confidentiality agreements.
- To comply with legal obligations, such as responding to lawful requests from authorities.
- To protect Plotune’s rights, property, or safety, or that of our users.
Anonymous telemetry data is not shared with third parties and is used solely by Plotune for internal analysis.
Your Rights
Under GDPR, KVKK, and other applicable laws, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Restriction: Limit how we process your data in certain circumstances.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing for direct marketing or other purposes.
To exercise these rights, contact us at contact@plotune.net.
Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.
In the event of a data breach, we will notify affected users promptly as required by law and take immediate steps to mitigate harm.
Compliance
Plotune complies with GDPR, KVKK, and other applicable data protection regulations. We ensure that our data practices align with these standards, including obtaining explicit consent for data processing where required.
For users in the EU or Turkey, we provide clear options to manage your data preferences, including opting out of non-essential data collection like telemetry.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@plotune.net
Last updated: August 25, 2025
Effective Date: August 25, 2025